Effective Date: July 23,2025

1. Introduction Association Management, Inc. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, specifically in relation to our SMS messaging services.

We only send SMS messages to individuals who have an existing relationship with our Company—typically, current or past customers—and solely for personal or service-related correspondence (e.g., appointment reminders, order updates, support notifications), not for mass marketing campaigns.

SMS Terms and Conditions By providing your phone number, you agree to get conversational and informational SMS from Association Management, Inc. Message frequency may vary depending on the scenario. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP to get help. Consent is not a condition of purchase. Your mobile information will never be shared for marketing purposes with affiliates nor third parties. Check our Privacy here: http://indyami.com/privacy/

2. Information We Collect

Personal Information: When you provide us with your phone number as part of your customer relationship with us, we will store it in our secure systems for the purpose of sending you relevant SMS messages.

Automatically Collected Information: When you interact with our SMS service, we may automatically collect certain information such as message delivery status, timestamps, and any replies you send us. This information helps us ensure successful message delivery and troubleshoot technical issues.

3. How We Use Your Information: We use the personal information we collect for the following purposes:

Service-Related Messaging: To send SMS messages related to ongoing services, appointments, or support requests.

Customer Support: To respond to your inquiries, requests, or other customer service needs.

Legal Compliance: To comply with applicable legal requirements, such as keeping records of consent when required by law.

We do not send promotional or marketing SMS messages.

No mobile opt-in data will be shared with affiliates for marketing purposes under any circumstances.

4. Legal Bases for Processing (For GDPR-Regulated Regions)

If you are located in a region governed by the General Data Protection Regulation (GDPR), our legal basis for processing your personal information includes:

Consent: When you provide consent (where required)

Legitimate Interest: We may process your personal information to fulfill our contractual obligations with you or otherwise support our legitimate business interests, such as providing relevant updates about services you have already purchased or used.

5. Sharing Your Information

We do not send promotional or marketing SMS messages. No mobile opt-in data will be shared with:

Service Providers: We may use third-party service providers to facilitate SMS delivery or to maintain our IT infrastructure. These providers are contractually bound to protect your information and use it only for the purpose of providing services to us.

Legal Compliance: We may disclose your information when required by law or to respond to legal processes, to protect our customers, to safeguard lives, to maintain the security of our services, and to protect the rights or property of our Company.

6. Opting Out of SMS Messages

Opt-Out Procedure: If you wish to stop receiving SMS messages from us, you can reply with a STOP message or follow any opt-out instructions in our SMS communications. Once we receive your opt-out request, we will promptly remove you from future non-essential SMS communications.

Processing Time: Please allow up to 30 business days for us to process your opt-out request. During that time, you may receive messages that were already in process.

7. Data Retention and Security

Retention: We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Security Measures: We use commercially reasonable physical, technical, and administrative safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

8. Children’s Privacy

Our services are generally not directed to individuals under the age of 13 (or other age as required by applicable law). We do not knowingly collect information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us so we can remove the information.

9. International Data Transfers (If Applicable)

If you are located outside of the United States of America, please note that your personal information may be transferred to and processed in countries where data protection and privacy regulations may not offer the same level of protection as in your home jurisdiction. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

The right to access, correct, or update your personal information.
The right to request deletion or restriction of your personal information.
The right to object to certain processing or withdraw consent.
The right to data portability.

For any requests related to these rights, please contact us using the information in the Contact Us section below.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website and updating the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS messaging practices, or if you wish to exercise your rights regarding your personal information, please contact us at:



Association Management, Inc.
P.O. Box 6210
Fishers, IN 46038

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